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Collection of personal data when using our mobile app Wunderline Go

Privacy policy
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

As a rule, it is possible to use our app without providing personal data. Insofar as personal data (for example name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

(1) When downloading the mobile app, the required information is transmitted to the App Store (for Android operating systems: Play Store), i.e. in particular user name, e-mail address and customer number of your account, time of download, payment information and the individual device identification number. We have no influence on this data collection and are not responsible for it. We only process the data insofar as it is necessary for downloading the mobile app to your mobile device.

(2) When using the mobile app, we collect the personal data described below to enable the convenient use of the functions. If you wish to use our mobile app, we collect the following data, which is technically necessary for us to offer you the functions of our mobile app and to ensure stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DS-GVO):

    IP address
    Date and time of the request
    Time zone difference to Greenwich Mean Time (GMT)
    Content of the request (specific page)
    Access status/HTTP status code
    amount of data transferred in each case
    Website from which the request came
    Operating system and its interface
    Language and version of the browser software

(3) Furthermore, we need your device identification, unique number of the terminal (IMEI = International Mobile Equipment Identity), unique number of the network subscriber (IMSI = International Mobile Subscriber Identity), MAC address for WLAN use, name of your mobile terminal.

(4) Collection of your location data

Our offer includes so-called location-based services, with which we offer you special offers that are tailored to your respective location. You can only use these functions after you have agreed via a pop-up that we can collect data in anonymised form for the purposes of service provision. You can allow or revoke the function in the settings of the app or your operating system at any time by setting the necessary parameters in "Settings".

After your confirmation, your location will be transmitted locally to your mobile phone on a regular basis, whereby we only use your most recently communicated location and delete the previous location messages. When location tracking is active, your smartphone will display the data processing via a compass symbol in the top bar.

(5) Using your camera

At the beginning of using our mobile app, we ask you for permission to use your built-in camera in a pop-up. This access is optional and required to use certain features of the app. If you grant access, the mobile app will only access your personal data to the extent that this is necessary for the respective functionalities as described below:

Access to the camera function is only necessary if you wish to view augmented content (3D models in the app).

This access is granted voluntarily on the basis of your consent. The legal basis is Art. 6 para. 1 p. 1 lit. a) DS-GVO. You can revoke this consent at any time in the system settings of your mobile device. For the sake of completeness, we would like to point out that you may not be able to use all the functions of our app if you do not give or revoke consent.

Your data will be treated confidentially by us and deleted if you revoke the rights to use it or if it is no longer required to provide the services and there are no statutory retention obligations that make further storage necessary.